Gaming at KingPG should always be fun — never a source of stress, financial strain, or harm. We are committed to giving every Filipino player the tools, knowledge, and support they need to keep their gaming experience safe, balanced, and enjoyable.
Our Commitment
At KingPG, responsible gaming is not just a checkbox — it is a genuine part of how we build and operate our platform. We believe that online gaming, when approached with the right mindset and the right tools, can be a great source of entertainment for Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond.
But we also know that for some players, gaming can become a problem. Problem gambling is a recognized condition that can affect anyone — regardless of age, income, or background. That is why KingPG has built a comprehensive responsible gaming framework that gives you real control over your play — not just words on a page.
Our responsible gaming tools are available to every registered player at any time, free of charge, and take effect immediately upon request. Whether you want to set a deposit limit, take a cooling-off break, or permanently self-exclude from the KingPG platform, we make it straightforward and judgment-free.
PAGCOR Compliance: KingPG operates in accordance with the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming guidelines. Our responsible gaming framework is designed to meet and exceed the standards set by PAGCOR for licensed online gaming operators in the Philippines.
Player Protection Tools
KingPG gives you a full suite of responsible gaming tools that you can activate directly from your account settings — no waiting, no paperwork, no judgment. Here is what is available to every KingPG player.
Set a daily, weekly, or monthly cap on how much you can deposit into your KingPG account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling period.
Choose how long you want each gaming session to last. When your session limit is reached, KingPG will automatically log you out and display a responsible gaming reminder. You can set limits from as short as 30 minutes up to several hours per session.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is temporarily suspended — you cannot log in, deposit, or place bets. The cooling-off period cannot be cancelled once activated.
If you feel that gaming is becoming a serious problem, you can permanently self-exclude from KingPG. Self-exclusion closes your account and blocks you from re-registering for a minimum of 6 months. This is the most powerful tool we offer — and we encourage you to use it if you need it.
Set a maximum amount you are willing to lose over a daily, weekly, or monthly period. Once your loss limit is reached, KingPG will prevent further betting until the period resets. This tool helps you stay within a budget you are comfortable with.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have spent in the current session. Reality checks are a simple but effective way to stay aware of your gaming activity and make informed decisions about whether to continue.
Step-by-Step
Activating any responsible gaming tool on KingPG takes less than two minutes. Here is how to do it from your account settings.
Visit kingpg.app and log in using your registered email and password. Make sure you are on a secure, private connection — avoid using shared devices or public Wi-Fi when accessing your account settings.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu. This is where all your personal preferences and responsible gaming tools are managed.
Inside Account Settings, navigate to the "Responsible Gaming" tab. You will see all available tools listed clearly — deposit limits, session limits, loss limits, cooling-off, reality checks, and self-exclusion.
Select the tool you want to activate, enter your preferred settings (e.g., your deposit limit amount or session duration), and confirm. Most tools take effect immediately. You will receive a confirmation email to your registered address.
If you have trouble activating any tool, or if you want to request self-exclusion directly, contact our support team via live chat or email at [email protected]. Our team is available 24/7 and will assist you without judgment.
Know the Signs
Problem gambling can develop gradually. Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of KingPG's responsible gaming tools or seek professional support.
You Are Not Alone: If any of these questions resonated with you, please reach out. KingPG's support team is available 24/7, and there are professional resources available in the Philippines to help. Asking for help is a sign of strength, not weakness.
Help & Support
If you or someone you know is struggling with problem gambling, professional help is available. KingPG encourages all players to reach out to the following resources.
The Philippine Amusement and Gaming Corporation maintains a responsible gaming program for all licensed operators. PAGCOR's responsible gaming hotline provides confidential support and referrals for Filipino players.
The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions such as problem gambling. Services are available to all Filipinos regardless of location.
Gamblers Anonymous runs peer support groups across the Philippines, including in Metro Manila, Cebu, and Davao. Meetings are free, confidential, and open to anyone affected by problem gambling.
Our dedicated responsible gaming support team is available 24/7 via live chat and email. Contact us at [email protected] for immediate assistance with any responsible gaming concern.
Important: All contact details for external organizations listed above are provided for informational purposes. KingPG does not control the availability or content of external services. If you are in immediate distress, please contact the National Center for Mental Health crisis hotline or visit your nearest hospital emergency department.
Healthy Habits
The vast majority of KingPG players enjoy our games — Tongits Go, Fortune Snake, Shaolin Soccer, Blocky Block, Pirate Fishing, Snooker, and Dreams of Macao — as a fun, recreational activity. Here are some practical habits that help keep gaming enjoyable and under control.
Platform Policies
No Underage Gambling: KingPG strictly enforces the 21+ age requirement. All players must complete age verification during registration. Accounts that cannot be verified as 21+ are immediately suspended pending review. KingPG does not accept registrations from individuals under 21 years of age under any circumstances.
No Predatory Marketing: KingPG does not target vulnerable players with aggressive promotional offers. Players who have activated responsible gaming tools, are in a cooling-off period, or have self-excluded will not receive promotional communications from KingPG.
Staff Training: All KingPG customer support staff receive regular training on responsible gaming, problem gambling identification, and how to sensitively assist players who may be experiencing difficulties. Our team is equipped to provide immediate support and referrals.
Transaction Monitoring: KingPG's platform automatically monitors player activity for patterns that may indicate problem gambling — such as rapid deposit sequences, large loss events, or unusual session durations. Our responsible gaming team may proactively reach out to players who trigger these indicators.
Financial Limits by Default: All new KingPG accounts are created with default deposit limits in place. Players may adjust these limits within the bounds of our responsible gaming policy. We believe that sensible defaults help new players establish healthy gaming habits from day one.
KingPG is built for Filipino players who love great games — Tongits Go, Fortune Snake, Shaolin Soccer, Blocky Block, Pirate Fishing, Snooker, and Dreams of Macao. Join our community today and enjoy the full KingPG experience, knowing that our responsible gaming tools are always there to keep you in control. Must be 21+ to register.
21+ only. Play responsibly. For full platform terms, visit our Terms & Conditions and Privacy Policy.